If you have a booking with Turkish Airlines, and then due to some emergency, you get to cancel the booking, in this kind of case, you will have to place a request for the same. In order to do so, there are many things to be considered, which are explained in the content below. You can get the details about the procedure, policy; time taken, etc.
Can I get a full refund from Turkish Airlines?
If you possess a refundable ticket or you have followed the rules through which you can get a refund, then you can get a full refund on Turkish Airlines. Your ticket must be eligible for a refund if you wish to get a refund from the airline.
Turkish airline refund policy
If you want to get a refund, you must be aware of the refund policy of Turkish Airlines. The guidelines of Turkish Airlines are as follows:
- If you get to cancel the ticket within 24 hours o making the purchase, then you can cancel the same and get the refund, irrespective of the type of ticket bought.
- If you cancel the booking due to any medical emergency, you can get a refund by providing relevant documents.
How do I get a Refund from Turkish Airlines?
After reading the policies included in Turkish Airlines, then you can go through the process, which is explained step-wise below:
- At first, you will have to get on to the official website of Turkish Airlines.
- Then, you must retrieve your booking from my trips section using the itinerary booking details.
- The next step you must go through is to select the refund option from the menu icon list on the booking summary page.
- This will forward you to the refund form. Fill out the form providing all the required details, such as bank account details, trip details, passenger details, etc.
- Submit the form, and then you will receive an email to your registered email address.
- You will get a refund ticket number from the mail; refer to the same for further requirements.
How long does it take to get a refund on Turkish Airlines?
The refund time depends on the type of ticket you have bought and mainly depends on the mode of payment you have made to buy the ticket. Therefore, the details of the time that the airline would need to get the refund are as follows:
- If you have made the payment of the bought ticket through the online method or by using credit and debit cards, it might take up to seven business days for the refund to get reflected in your bank account.
- If you have a booking made through cash or cheque, then the refund that you receive might take up to fifteen to twenty working days to get credited into the bank account you have provided the details f in the refund form.
How to contact Turkish Airlines for Refund?
In order to get a refund, other than applying for it through the online process, you can also contact the airlines to get it done. There are various methods through which you can contact them, and these methods are explained below:
Through the phone call- You can choose to give a call at the customer service team, get through with an executive and place a request for a Refund of Turkish Airline. You can follow the procedure as explained below in order to be able to call them:
- Land on the official website of Turkish Airlines.
- Navigate to the contact page.
- Search for the contact options, and choose the call method.
- Then, you will get a number, give a call to the same and wait for a few minutes.
- The executive shall connect with you to help you with your query.
For more details, you can contact the airlines or surf through the webpage of the airlines to seek assistance.
- asked 11 months ago
- Aliza William