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How to communicate Cebu Pacific Hotline

Is Cebu pacific customer service 24 hours

Assume you had to reserve a fight with Cebu pacific as you and your college buddies are traveling to Hawaii for a holiday. For this purpose, you need to connect with Cebu pacific customer service to get the group booking best price and process. The customer support of Cebu is well known for its apt actions in critical situations. So keep on reading the information below to learn the various ways to connect with live customer support of the airline.


In what cases can you ask for support from Cebu pacific?


  • In the case of flight booking.

  • Group booking process.

  • To modify your itinerary.

  • If you require special assistance.

  • To claim baggage compensation.


What are the best ways that are available 24/7 for the passengers by Cebu Helpdesk?


Cebu pacific provide various modes to connect with them. These methods are available online and offline modes, and to avail of the 24/7 available methods, continue reading the below information.


Through phone-


If you are good with speaking to customer support on the phone, then you can go for the Cebu pacific hotline that is available on the official website contact us tab. You can call the helpline number anytime, as it is available 24/7 for travelers.


  • Dial the Cebu Pacific customer support phone number.

  • Listen to the IVR instructions carefully.

  • Select your preferred language to communicate with the live agent.

  • Press 0 to speak with the live executive.

  • Press 1 for flight reservation purposes.

  • Press 2 to make changes to the flight itinerary.

  • Press 3 for flight cancellation.

  • Press 4 to apply for a refund.

  • After pressing the pertinent key, wait for a while as your call gets connected to the live executive.

  • Explain your query to the agent and provide your booking details also.

  • The knowledgeable staff will provide you with the best possible solution.

Through Live chat-


As the name suggests, the airline also provides a live chat option for passengers who usually avoid speaking to the executives on call and try to avoid being put on hold; then, this option is best for you. Follow the below-mentioned steps-


  • Go to the official website of the airline at www.cebupacificair.com.

  • Now you have to locate the contact us tab that is present on the official website.

  • After selecting the option, you will be sent to the next page, where you will find the available contact options, from which you have to choose the chat option and proceed further.

  • A chat window will be popped up on the screen, and you have to choose the shown prompts to get an accurate response.

  • Explain your query and get help instantly.




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  • asked 10 months ago
  • viewed 107 times
  • active 10 months ago

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